標準號：BS DD CLC/TS 50134-7-2003
中文標準名稱：警報系統.社會警報系統.應用導則
英文標準名稱：Alarm systems - Social alarm systems - Application guidelines
標準類型：A91
發布日期：2004/2/16 12:00:00
實施日期：2004/2/16 12:00:00
中國標準分類號：A91
國際標準分類號：13.320
適用范圍：1.1 This Technical Specification provides recommendations to service providers (and their subcontractors)for effective and efficient management policy and procedures for installing, testing,operating and maintaining a social alarm system, including technical facilities and organisingassistance.1.2 This Technical Specification covers the following aspects:a) general service standards;b) relationships with users;c) installation in a user's home;d) alarm receiving services;e) testing and maintenance;f) response arrangements;g) visits to the user;h) operational records;i) sub-contract arrangements;j) staffing;k) risk management.NOTE The effectiveness of a social alarm system is largely dependent upon the management of the system and its integrationwith other services.1.3 This Technical Specification applies to the delivery of social alarms services by organisations,whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systemsto enhance informal arrangements between an individual and their close friends and family for theprovision of assistance, although it may provide advice on the issues that such individuals may needto consider.