標準號：BS 7000-1-2008
中文標準名稱：設計管理系統.管理工作改革用指南
英文標準名稱：Design management systems – Part 1: Guide to managing innovation
標準類型：A01
發布日期：2008/4/30 12:00:00
實施日期：2008/4/30 12:00:00
中國標準分類號：A01
國際標準分類號：03.100.01
引用標準：BS 3811;BS 4778-3.1;BS 4778-3.2;BS 6079;BS 7000-10;BS EN ISO 9000;BS ISO 10007
適用范圍：This part of BS 7000 gives guidance on managing innovation,specifically the design and development of innovative and competitiveproducts that satisfy customers’ perceived needs and aspirations in thelong-term future. It stretches the planning horizon to at least twogenerations after that currently under development.NOTE 1 In line with the convention adopted by British Standards, theterm “product” also encompasses services, processes and business models.Guidance covers the total experience and benefits of innovating, as wellas the application of general principles and techniques to themanagement of innovation, from conception, creation, fabrication,delivery and sustenance in markets, right through to withdrawal, finaldisposal, recycling and the development of subsequent generations ofofferings.The standard applies to all types of organizations (not least small andmedium-size enterprises that seek to grow) in manufacturing, process,service and construction industries as well as in the public andnot-for-profit sectors.The guidance in this standard covers all levels of staff and management.It dovetails with that in other design management guides: BS 7000-2,BS 7000-3, BS 7000-4 and BS 7000-6. Insights are provided into whatcan be attained at all levels of an organization.This standard complements BS EN ISO 9001. Innovation is critical tosustaining customer satisfaction over the longer term, and considerableskill is required to design quality into products, services and processes.All innovation, bar none, is designed. No innovation can beimplemented or brought to market without going through at least onedesign phase. Detailed guidance is provided, relating to innovationmanagement systems, which help to achieve the desired quality andcustomer satisfaction (see Clauses 5 and 6). Notes throughout indicateclauses that facilitate fulfilling the requirements of this widely-adoptedspecification.NOTE 2 See Bibliography for other documents providing guidance ongeneral management techniques.NOTE 3 Guidance on procedures needed to meet statutory requirements(such as health and safety, or product certification and liability) are notintended to be comprehensive.