標準號：IEEE 26514-2010
中文標準名稱：系統和軟件工程.用戶文檔的設計師和開發人員用要求
英文標準名稱：Systems and Software Engineering— Requirements for Designers and Developers of User Documentation
標準類型：L77
發布日期：2010/11/8 12:00:00
實施日期：2010/11/8 12:00:00
中國標準分類號：L77
國際標準分類號：35.080
引用標準：ISO/IEC 12207-2008;ISO/IEC 15288-2008;IEEE Std 100-2000
適用范圍：This clause presents the scope, purpose, organization, and candidate uses of this International Standard.This International Standard supports the interest of software users in consistent, complete, accurate, andusable documentation. It includes both approaches to standardization: a) process standards, which specifythe way in which documentation products are to be developed; and b) documentation product standards,which specify the characteristics and functional requirements of the documentation.The first part of this International Standard covers the user documentation process for designers anddevelopers of documentation. It describes how to establish what information users need, how to determine theway in which that information should be presented to the users, and how to prepare the information and makeit available. It is not limited to the design and development phase of the life cycle, but includes activitiesthroughout the information management and documentation processes.The second part of this International Standard provides minimum requirements for the structure, informationcontent, and format of user documentation, including both printed and on-screen documents used in the workenvironment by users of systems containing software. It applies to printed user manuals, online help, tutorials,and user reference documentation.This International Standard neither encourages nor discourages the use of either printed or electronic (onscreen)media for documentation, or of particular documentation development or management tools ormethodologies.